Home » Customer Care » Terms & Conditions
Website Use
We welcome you to explore the Orange County Arthouse website. We strive to provide a secure and inspiring environment for art enthusiasts, and we ask that you use our platform reasonably and respectfully for personal, non-commercial purposes.
Orders & Purchases
When you find a piece that speaks to you, the purchase process is designed to be straightforward. We generally process orders within a reasonable timeframe to ensure your artwork begins its journey to you as soon as possible.
Pricing
We aim to maintain accurate pricing across our collection. In the event of a technical error, we may need to adjust an order, but we will always reach out to discuss this with you first.
Payment
To keep your transactions secure, we utilize established payment processors. Orders are typically confirmed once the payment has been successfully processed through our system.
Order Acceptance
While we strive to fulfill every request, orders are generally considered accepted once we have confirmed your purchase and begun processing your order. There may be rare instances where we are unable to complete a purchase, such as limited availability of a specific piece.
Product Representation
We take great care in photographing our collection to reflect each work accurately. However, please keep in mind that colors and textures may vary slightly between different screens and the original artwork. We believe these subtle nuances are part of the unique character of physical art.
Intellectual Property
The content on this website, including logos and gallery descriptions, is the property of Orange County Arthouse and is protected by standard copyright practices.
Artist Copyright
Respecting our creators is fundamental. The copyright for each piece remains with the artist. Purchasing a physical work generally does not transfer reproduction rights to the buyer.
Limitation of Liability
We work hard to ensure a smooth experience. Our liability is generally limited to the purchase price of the artwork, and we strive to resolve any concerns in a fair and reasonable manner.
Governing Law
These terms are guided by the laws of the State of California, reflecting our gallery’s roots in Orange County.
Contact Information
If you have questions regarding these terms or your experience with the gallery, please feel free to reach out to us through our contact page.
